CivicReach.AI is a platform of customizable voice AI agents, trained on and constrained to municipal/county data. Agents are deployed alongside departments, call centers, and 311 offices to assist public officials by providing 24/7, multilingual, and successful interactions with residents. CivicReach agents answer questions, redirect calls between departments, file tickets, deliver services, follow up with residents, and measure analytics on aggregate resident needs. CivicReach.AI makes it possible to scale affordable, highly accessible, and centralized phone-based resident customer service for your community.
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