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Back to civicreach.ai
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Remote (with a preference for candidates based in the Research Triangle, NC)
Visible or not, your life, like everyone’s around you, is continuously and seriously shaped by the government services you receive. Whether it be certain checked boxes on tax forms, phone calls to retain medicaid benefits, or long lines at the DMV - how, where, and when our governments provide for us changes our daily lives and our lifetime goals. At CivicReach.AI, we’re creating more (and more human) access to government services for everyone.
Our starting point is the CivicReach platform - trainable voice AI agents built specifically for local government offices. Our platform is designed to create accessible, equitable, and affordable customer service interactions for government offices. We help offices that are understaffed and not always able to answer resident phone calls and provide a customer service channel, over the phone, that enables real-time sentiment analysis, multilingual responses, and proactive service delivery.
We are an pre-seed stage startup that grew from a mission to fix a root issue with democracy in America - our falling trust in local government. We have active pilot customers across three states, and we are proudly backed by:
We have a lot of work to do - and that’s where you come in! We’re seeking an exceptional design partner who cares a whole lot about fixing government, is enduringly optimistic yet thoughtfully pragmatic about design and technology, and wants to spend their time making a difference in communities all across the country.
As our Contract Brand & Design Lead, you will work closely with our Founder and team over the next few months to craft a cohesive and compelling visual identity for CivicReach from the ground up. In this role, you will: