<aside> ⤴️
Back to civicreach.ai
</aside>
Remote (with a preference for candidates based in the Research Triangle, NC)
Visible or not, your life, like everyone’s around you, is continuously and seriously shaped by the government services you receive. Whether it be certain checked boxes on tax forms, phone calls to retain medicaid benefits, or long lines at the DMV - how, where, and when our governments provide for us changes our daily lives and our lifetime goals. At CivicReach.AI, we’re creating more (and more human) access to government services for everyone.
Our starting point is the CivicReach platform - trainable voice AI agents built specifically for local government offices. Our platform is designed to create accessible, equitable, and affordable customer service interactions for government offices. We help offices that are understaffed and not always able to answer resident phone calls and provide a customer service channel, over the phone, that enables real-time sentiment analysis, multilingual responses, and proactive service delivery.
We are an angel-stage startup that grew from a mission to fix a root issue with democracy in America - our falling trust in local government. We are proudly backed by the National League of Cities and the GovAI Coalition and we are being accelerated by CivStart. We are actively hiring our founding team - the first few folks who will shape our platform, mission, and our ultimate success.
We have a lot of work to do–and that is where you come in! We are looking for exceptional folks who care a whole lot about fixing government, are both enduringly optimistic and rigorously cautious about emerging technology, and want to spend their time making a difference in communities all across the country.
You will be our Founding Engineer, which means you’ll be our first or second hire and report directly to our Founder and CEO (who is a software engineer himself). Your primarily responsibility will be to execute an AI-first product roadmap across a full engineering and data stack. You’ll own and be hands-on keyboard for the entire product development and deployment process. Our success will be because of your ability to balance an elegant and production scale platform with agile and scrappy ways of getting things done.
Technical Product Strategy and Vision